Privacy Policy

Last Updated: July 28, 2024

1. Introduction

Welcome to Teen Patti Gold Pakistan ("we," "us," or "our"). We operate the website pkteenpattigold.com (the "Site") and the Teen Patti Gold mobile application (the "App"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our Site or use our App.

2. Information We Collect

We may collect information about you in various ways:

  • Personal Data: Personally identifiable information, such as your name, email address, phone number, and payment information (JazzCash, Easypaisa, bank details) that you voluntarily give to us when you register with the App, make transactions, or participate in activities like chat or message boards.
  • Usage Data: Information our servers automatically collect when you access the Site or App, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site/App.
  • Device Data: Information about your mobile device, including device ID, model, manufacturer, and operating system, when you access the App.
  • Gameplay Data: Information related to your gameplay, including games played, scores, winnings, losses, and interaction with other players.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or App to:

  • Create and manage your account.
  • Process payments and refunds.
  • Email you regarding your account or order.
  • Enable user-to-user communications.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the App.
  • Administer sweepstakes, promotions, and contests.
  • Increase the efficiency and operation of the Site and App.
  • Monitor and analyze usage and trends to improve your experience.
  • Notify you of updates to the Site and App.
  • Offer new products, services, and/or recommendations to you.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Request feedback and contact you about your use of the Site and App.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send you a newsletter or promotional materials (you may opt-out).
  • Compile anonymous statistical data and analysis for use internally or with third parties.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • Other Users: If you interact with other users of the App, those users may see your username, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, and playing games.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

7. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

8. Your Privacy Rights (Pakistan)

Residents of Pakistan have certain rights regarding their personal data under applicable laws like the Personal Data Protection Bill (once enacted) and potentially existing regulations. These may include the right to access, correct, or delete your personal data. To exercise these rights, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: support@pkteenpattigold.com